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HOW IT WORKS
Contact us on 0800 633 5796 to arrange for either a same day collection or for a date and time that best suits your schedule. We operate 24/7 so we can accommodate any job you have.
Each collection includes generally sufficient loading time, however on the rare occasions when extra loading time is need (waste on the 5th floor and no lift with nearest parking 200 yards away!!) we make an additional charge of £30 per half hour. We can also provide extra loaders, should the need arise. If you need a few extra loaders please try to give us as much notice as possible (24hrs+).
A receipt describing the final load size and loading time must be signed for at the end of loading. If the actual amount of waste should exceed the booked amount, our staff will stop loading and point this out to you or a staff member. Should you then wish them to continue the cost will rise to the next price level.
You will also be supplied with a Waste Transfer Note on the completion of each job, which you must keep for your records to be in full compliance of the law.
NEVER DISPOSE OF YOUR WASTE TO A COMPANY THAT DOES NOT SUPPLY WTN’S OR YOU WILL BE LIABLE TO PROSECUTION.
Our aim when we set out was to be the lowest priced, most reliable and friendly waste removal company around. Our regular customer surveys keep us in tune with our clients but please, should you have any complaint however small, we would be gratefull if you brought it to our attention, either by calling or emailing.
Our focus is on complete customer satisfaction, so if you have any unusual requests give us a call and we will always try to accommodate you.
Orion is a licensed waste carrier company and is committed to disposing of your waste in accordance with the latest environmental legislation, and every effort is made to recycle as much waste as possible.
In fact we have been accredited with the ISO:14001 and ISO:9000 certificates – almost unheard of in the waste industry – due to our recycling and environmental commitment. Orion is also accredited with the Safe Contractor certificate.
In this day and age disposing of your waste is a serious subject; when Orion handles it for you can rest assured that you are in full compliance of all laws and that you are doing your bit for the environment.
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